If your blanket arrives damaged, faulty, misprinted or different from what you ordered, we'll remake it or refund you.
Tell us what's wrong
- Email hey@blanketmagic.com within 30 days of delivery.
- Include a photo of the problem and your order number.
You don't need to send the blanket back unless we ask. We reply to emails within 2 business days.
Change-of-mind returns
Each blanket is made just for you, so we can't accept returns for a change of mind or a wrong size you picked. Our blanket types and sizes guide can help you choose before ordering.
Changes and cancellations
Email hey@blanketmagic.com as soon as possible. If we haven't started making your blanket, we can change your order or cancel it for a full refund. Once production starts, we can't make changes or accept change-of-mind cancellations.
If your order will be late
We'll email you a new date, and you can cancel for a full refund. See shipping and delivery for timing.
Your consumer rights
These rules don't limit any rights you have under consumer law.
For help, email hey@blanketmagic.com or visit Contact us.